Come join the largest IT Services firm in San Joaquin County in providing best-in-class service to our customers. We're looking for smart, hard-working, and fun folks who's gig is serving people, learning about the latest technologies, and working with top-of-the-line equipment.

Verve IT is a large and growing firm focused on serving the small- to mid-sized business community in the San Joaquin Valley. Our employees are as valuable as our customers and we need more people just like you to join our team.

We need folks with personality, work ethic, strong communication skills, empathy, aptitude and technical know-how. Kick-ass ping-pong skills wouldn't hurt either. If this near-mythical combination of attributes sounds like you, please read on!

Network Engineer

As a Network Engineer, you are responsible for the design, implementation, and support of our customers' LAN and WAN networks. This is a broad position covering a range of technologies, including Route/Switch, Wireless, Cloud, and Firewalls. You will be heavily involved in the design, specification, and implementation of projects and as well as serving as escalated support for higher-level network issues. You are expected to be able to independently lead projects and solve most issues you face with minimal supervision. As you will be required to interface successfully with customer IT personnel, you must possess excellent written and verbal communication skills, and a strong degree of composure and professionalism.

Primary Responsibilities

  • Set up and install new network equipment according to our standards ensuring proper installation of cabling, operating systems, and appropriate software
  • Configure network and internet related technologies, including LAN, WAN, Wireless, DHCP, DNS,VPN, vLAN, Routing, and Firewalls

  • Participate in network implementations, including design, installation, and configuration of network equipment and technologies.

  • Resolve the majority of technical issues without additional assistance

  • Manage customer expectations through proper communication

  • Provide proper follow-through to ensure issues are resolved to satisfaction

  • Provide technical oversight to junior team members

  • Provide assistance to senior team members when necessary

  • Document and update installation, configuration, deployment and maintenance procedures

  • Provide after-hours on-call emergency support as needed

  • Adhere to standardized workflow and processes

  • Participate in special projects as assigned by management

  • Able to move PC equipment (monitors, printers, laptops, etc) as required to complete assigned installation and troubleshooting tasks

Experience

5+ years of hands-on technical experience implementing, configuring and/or troubleshooting complex networking environments, including Cisco, HP, Aruba, and Fortinet.

Certifications

A+, Network+, Security+ or equivalent

CCNA, CCNP or equivalent